Each user is responsible for having the rights and permissions needed for the material they upload, brief, supply, publish or license through a ZOMZEY collaboration. Search: copyright | trademark | music rights | image rights | stock content | model release

ZOMZEY must not be used for unlawful, fraudulent, deceptive, abusive, rights-infringing or otherwise prohibited activity, and the current Terms and Acceptable Use Policy are the definitive rules. Search: prohibited services | banned opportunity | acceptable use | what is not allowed

No. ZOMZEY helps users find, agree, fund and evidence collaborations, but it cannot guarantee sales, views, audience growth, press coverage, conversion or any other commercial result that depends on people and external platforms. Search: guaranteed sales | guaranteed views | campaign results | roi guarantee | viral guarantee

If the issue is a ZOMZEY deal, payment, refund or duplicate charge, contact ZOMZEY support first where it is safe to do so, because an external chargeback can interrupt the protected payment and dispute record. Search: chargeback | bank dispute | card dispute | reverse payment

Use the currency shown in the live opportunity, offer and checkout flow; where conversion is required, the payment provider, card issuer or payout provider may apply its own rate or conversion charge. Search: currency conversion | exchange rate | gbp usd eur | payment currency

Use the account, order, deal or payment history shown by ZOMZEY and the transaction emails generated by the live checkout; if you need a document that is not available there, contact support with the transaction reference. Search: invoice | receipt | billing history | transaction history | vat invoice

A payout can remain pending or fail because the underlying deal is not yet released, the payout account needs attention, the payment provider is still processing, or an account/compliance issue must be resolved. Search: payout pending | payout failed | stripe payout | where is my money

Do not keep retrying blindly. Check the live ZOMZEY order or deal status, compare it with your bank or card activity, then contact support with the relevant references if the result is unclear. Search: payment failed | duplicate charge | charged twice | pending card payment

These labels describe different stages of the protected transaction: money being provided for a deal, retained pending the workflow, released after the applicable approval process, returned, or placed into a dispute process. Search: payment status | funded | held | released | refunded | disputed