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Do not repeat payment or acceptance actions blindly. Refresh once, check the current deal status, then open a Fluent Support ticket if the control still does not match the state.

What you need to know

  • Include the offer/deal/order reference and a screenshot.
  • Say which account role you were using and which button failed.
  • Do not send full card or bank credentials.
  • If money appears captured or released, stop retrying and let support reconcile the state.

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