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Getting Started & Accounts
- What is ZOMZEY?
- Who is ZOMZEY for?
- How do I join ZOMZEY?
- Is ZOMZEY free to join?
- How does ZOMZEY work, step by step?
- What makes ZOMZEY different?
- Can I be more than one role?
- Why was ZOMZEY built?
- Who is behind ZOMZEY?
- Can the same audience be reached in different ways?
- Where do I manage my ZOMZEY activity?
- How do I change my password or email?
- How do I close my account?
- How do I manage my profile, account details and notifications?
- What free tools and resources are available?
- What is the Member Locations map?
- I cannot sign in or reset my password. What should I do?
- My profile will not save or an image will not upload. What should I do?
- How do I open a support ticket?
- What information should I include in a technical support ticket?
- What are ZOMZEY's future goals?
- Which ZOMZEY account type should I choose?
- Is ZOMZEY available internationally?
- Can I use ZOMZEY on a phone or tablet?
- What should I do if ZOMZEY emails or notifications do not arrive?
- What should I do if ZOMZEY is slow or a page will not finish loading?
- Which browsers and devices should I use for ZOMZEY?
- How do I send a useful screenshot or screen recording to support?
- What do the three signup options mean?
- What should I enter in Your Sector/Genre?
- How do signup search suggestions and aliases work?
- What if my description is not listed?
- Why does my profile show Author or another description instead of Pioneer or Hub?
- Can I change my signup choice or profile identity?
- How do I use social signup with my chosen identity?
- What should I do if signup stops before my profile is finished?
- Does selecting an identity make me verified or give me extra access?
- Which profile descriptions can I search for at signup?
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For Pioneers
- What is a Pioneer?
- How do I post an opportunity?
- What if no one pitches for my opportunity?
- How do I pay, and when?
- How do I choose the right profile to work with?
- What kinds of projects can Pioneers promote on ZOMZEY?
- What makes a strong opportunity brief?
- Can I invite a specific profile to an opportunity?
- How should I set a budget for an opportunity?
- Can an opportunity include a product sample, ticket, stock or other item?
- Can I hire event staff and promotional staff on ZOMZEY?
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For Hubs
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Bands, Musicians & Singers
- Why does ZOMZEY charge commission?
- Can an Agency represent a Band, Musician or Singer?
- Can I promote my music and earn from my audience on the same account?
- How can Bands, Musicians and Singers earn on ZOMZEY?
- How do I build a strong Band, Musician or Singer profile?
- How do I promote my music?
- How do Music accounts make offers and get paid?
- What is a ZOMZEY Music account?
- What is the difference between Band, Musician and Singer?
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Payments, Payouts & Safety
- Can I chat before agreeing anything?
- Does ZOMZEY vet the people on the platform?
- How do I avoid scams, report someone or block inappropriate contact?
- How do I contact support and what evidence should I include?
- How do I get paid out?
- How do profile validation and trust signals work?
- How do reviews and ratings work?
- How does payment work on ZOMZEY?
- How does ZOMZEY handle disputes?
- How does ZOMZEY keep collaboration safe?
- How does ZOMZEY protect my personal data and comply with UK GDPR?
- Is my payment information secure?
- Is ZOMZEY a party to my deal?
- What are ZOMZEY Protected Payments?
- What fees does ZOMZEY charge?
- What if I am unhappy with how ZOMZEY handled something?
- What if the other person disappears or does not deliver?
- What kinds of issues count as a dispute?
- What memberships and paid upgrades are available?
- What should I do first if there is a problem with an order?
- When can I get a refund?
- Who is responsible for tax on earnings?
- Who is responsible if the work is not good enough?
- Why should I keep everything on ZOMZEY?
- What do Funded, Held, Released, Refunded and Disputed mean?
- What should I do if a payment fails or appears twice?
- Why is my payout pending or failed?
- Where can I find payment records, receipts or invoices?
- How do currencies and exchange rates work?
- What should I do before filing a card chargeback or bank dispute?
- Does ZOMZEY guarantee sales, reach or campaign results?
- What kinds of opportunities, services or behaviour are not allowed?
- Who is responsible for copyright, trademarks and third-party permissions?
- What happens if an account is restricted or closed during an active deal?
- How do I recognise a fake ZOMZEY email, message or login page?
- What profile information is public and what stays private?
- Can I share my email or phone number with another member?
- Can AI-generated content be used in a ZOMZEY deal?
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ZChat, ZAi & ZBeacon
- How are ZChat, ZAi and ZBeacon different?
- How do ZOMZEY matching and Discover work?
- How does ZAi help me?
- How does ZBeacon help Pioneers?
- Is my data safe with ZAi?
- Is ZBeacon free?
- What is ZAi?
- What is ZChat and what can it help with?
- What is ZOMZEY Beacon?
- When should I use ZChat and when should I open a Fluent Support ticket?
- Can ZChat see or change my private account data?
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Fees & Membership
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For Influencers
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Affiliates & Developers
- What is the ZOMZEY affiliate programme?
- Where is my affiliate link and copy?
- How do I track affiliate referrals and earnings?
- What affiliate promotion is not allowed?
- Does ZOMZEY have a developer programme or API?
- What integration features are planned for ZOMZEY developers?
- How do I join the ZOMZEY affiliate programme?
- Can I be a ZOMZEY affiliate and also use another ZOMZEY account type?
- How are affiliate commissions approved and paid?
- Where do I get ZOMZEY affiliate links, copy and promotional assets?
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Agencies & Representation
- How do Agencies take part in opportunities?
- How do I build my Agency roster?
- How do representation term and Leave Agency controls work?
- How does Agency representation work?
- What does Open to Agency invitations mean?
- What is a ZOMZEY Agency account?
- What is Agency Star?
- What is the difference between Agency Pro and Agency Max?
- What is ZSplit?
- What ZOMZEY fee applies to the Agency share in ZSplit?
- How do Agency team roles and permissions work?
- Who controls Agency billing, subscription and payout settings?
- What happens if an Agency subscription changes, expires or is cancelled?
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Discover, Opportunities & Deals
- How do I edit, close or cancel an opportunity?
- How do I edit, withdraw or negotiate an offer?
- How do delivery, revisions, approval and the review window work?
- How do I cancel a deal that is already funded?
- How do profile pictures and cover images work?
- What is Discover?
- When does my profile appear in Discover?
- What are ZOMZEY Star tiers?
- What is the Prospect Centre?
- Can I message someone before agreeing a deal?
- What happens after an offer is accepted?
- What is the ZDeal Agreement?
- What should I do if an Accept, Decline, Funding or Delivery control does not work?
- What should I include in an offer or pitch?
- How should I price an offer?
- What evidence should I provide when I deliver?
- What if a deadline or deliverable needs to change?
- Who owns content created in a ZOMZEY deal?
- What do usage rights, licensing and exclusivity mean?
- Do sponsored or paid collaborations need to be disclosed?
- Can we add confidentiality or NDA terms to a deal?
- Why can I not find my profile in Discover or on the Member Locations map?
- How do I add my own collaboration requirements?
- Show Remaining Articles ( 8 ) Collapse Articles
Can an Agency represent a Band, Musician or Singer?
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An Agency can represent a band, musician or singer. This article explains how to represent a band or artist on ZOMZEY.
Yes. Music accounts can be represented through the same consent-first Agency architecture used for eligible talent. Representation does not change the Music account into an Agency or Influencer.
When an Agency can represent a band
- You can indicate that you are open to Agency invitations where the profile control is available.
- An Agency cannot silently add you to its roster; a valid relationship must use the approved consent flow.
- Your current representation and any recorded term can be shown in the profile controls.
- Ending representation removes the Agency link but keeps your profile and account intact.
Representation for music acts
Yes. An Agency on ZOMZEY can represent a Band, Musician or Singer in the same way it represents Influencers and Hubs. The act keeps its Music profile and identity, the agency’s badge appears across its roster, and the agency can pitch funded opportunities on the act’s behalf, including a complete package such as a live date, a podcast feature and a content campaign in one pitch.
How it works for the act
A music act can indicate that it is open to Agency invitations where that profile control is available, and it joins an agency only by its own choice and can leave the same way. Representation does not turn a Music account into an Agency or an Influencer account. Agency deals run at 9.99% commission with no service fee, and if the agency uses ZSplit its agreed percentage is paid automatically when the act is paid, with the processing fee charged on the agency’s share only.
Finding the right agency
Agency rosters and pitches are public on ZOMZEY, so an act can see who an agency already represents before agreeing to join. The Agencies page and the music promotion page have more.
Common questions about how to represent a band
Can an Agency represent a band that is already on ZOMZEY?
Yes. The band links to your agency through the consent process from its existing Music account, keeping its profile, history and dual-purpose tools. Nothing is re-created.
What can I pitch when I represent a band?
Brand collaborations, venue and festival bookings posted as funded opportunities, content deals with podcasts and creators, and promotion of the band’s own releases. One agency pitch can combine several of these for a launch.
How is commission handled when I represent a band?
Roster deals run at 9.99% commission with no service fee, and your agreed percentage can be paid through ZSplit the moment the band is paid, with a processing fee on your share of 5% on Pro or 2.5% on Max.
Can I represent a band and a solo singer from the same act?
Yes. Each has its own Music account and each links to your roster separately, so a singer who also fronts a band can be represented for both without duplicating accounts.
Where do I find music acts to represent?
In Discover, filtering for Band, Musician and Singer and for members open to representation. Introduce yourself with your agency card, and the act decides whether to join your roster.
Keep each act’s representation terms in writing between you, because the platform records the deals but not the private commercial arrangement behind them.
In short, an Agency can represent a band, musician or singer through the normal consent process, pitch funded music and brand opportunities for them, and take its agreed share automatically through ZSplit.
Related help
- Can I promote my music and earn from my audience on the same account?
- How do Music accounts make offers and get paid?
- Music promotion on ZOMZEY
Further guidance: the Musicians’ Union.
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