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How is a Hub different from an Influencer?

How is a Hub different from an Influencer? A Hub reaches people through a place or community rather than a personal following.

An Influencer normally reaches people through personal content and following; a Hub reaches people through an outlet, organisation, venue, publication or community.

Hub different from an Influencer: the key points

  • On the earning signup path, choose the description that truthfully fits you in Your Sector/Genre. Where requested, say whether you are an Individual or an Organisation / place / community.
  • You can describe a bookstore as Bookstore, for example, rather than replacing its identity with Hub. Both personal and outlet-based audiences can be valuable in different ways.
  • The profile tools and supplier eligibility come from the existing account workflow, not from the words displayed in the badge. Use the filters available in Discover to narrow suitable providers.

Reach through a following or through a place

An Influencer reaches people through their own content and following: YouTube, podcasts, blogs, newsletters, streams or social accounts. A Hub reaches people through an outlet, a venue, a publication or a community: a bookshop’s window and customers, a library’s events, a café’s noticeboard, a club’s newsletter, a subscription box’s inclusions or a trade publication’s readers.

What that changes in a deal

An Influencer typically delivers content and proves it with a live link and a screenshot. A Hub typically delivers a placement or an event and proves it with photographs, a copy of the newsletter or an event listing. Both are paid the same way, through Protected Payments on approval, and both pay commission only on completed deals.

If you are both

A shop with a strong social following, or a creator who also runs a venue, can do both from one account. See what is a Hub and what is an Influencer for the two roles in full.

Common questions about how a Hub is different

Is a Hub different in how it gets paid?

No. Hubs and Influencers are both paid through Protected Payments once the Pioneer approves the evidence. What differs is the evidence: a dated photo of a window display or an event rather than a link to a post.

Is a Hub different in commission?

No. Commission depends on membership, not on member type, and the rates are on the pricing page. A Hub can take the same optional memberships as any other member.

Why is a Hub different for a local campaign?

Because footfall and community reach are physical. A bookshop window, a café counter or a club newsletter reaches people where they are, which a social post cannot, and for a local launch that is often the better buy.

Can a Hub different from a shop, such as a podcast, exist?

Yes. A Hub is any outlet or community with an audience to offer: shops, venues, libraries, clubs, societies, newsletters, publications and podcasts all fit, and the profile description says which.

If I am both, is a Hub different account needed?

No. One account describes you with one primary label, and the bio and interest fields cover the rest. A shop owner with a personal following uses one profile and offers both kinds of reach in the offer.

Pioneers planning a campaign often pair the two: a creator post to reach followers and a Hub placement to reach the street, both funded as separate deals.

In short, a Hub is different from an Influencer in where the reach comes from, a place or community rather than a following, and identical in how deals, evidence, payment and commission work.

Related help

Further guidance: the Federation of Small Businesses.

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