Request account closure through the account settings or support route shown on the site. Open deals, disputes, pending payouts, outstanding balances and legal record-retention requirements must be dealt with before the account can be fully closed or deleted.

What you need to know

• Check for active opportunities, offers and funded deals before requesting closure.
• Withdraw or close items that can be ended without affecting another user.
• Make sure payout and tax records you need have been downloaded.
• Support may need to retain limited transaction or compliance records even after the public account is closed.

Related help

• How do I contact support and what evidence should I include?
• How does ZOMZEY protect my personal data and comply with UK GDPR?