Use Fluent Support for account-specific, payment, safety, dispute or technical issues that cannot be resolved by the Support Hub or ZChat.

What you need to know

• Include your ZOMZEY username and the email on the account.
• Add the relevant opportunity, offer, deal, order, payout, profile or Agency relationship reference.
• Explain what you expected, what happened and the approximate time it happened.
• Attach a screenshot when it helps, but remove passwords, full payment credentials and unnecessary sensitive data.
• Use one ticket for one issue where possible so the support history stays clear.