Why should I keep everything on ZOMZEY?
Keep everything on ZOMZEY so your deal and payment stay protected. This article explains why that matters.
Keeping messages, terms, funding, delivery and approvals inside ZOMZEY preserves the evidence and protection attached to the deal. Moving part of the transaction elsewhere can leave the platform unable to verify what happened or protect the money.
Why keep everything on ZOMZEY
- Use ZOMZEY messaging for negotiation and changes.
- Fund and receive payment only through the approved deal flow.
- Upload or record delivery evidence on the deal.
- Do not accept requests to continue by private email, messaging app, bank transfer or external payment link for the purpose of avoiding the platform.
- Report users who pressure you to take a deal off-platform.
Common questions about why you should keep everything on ZOMZEY
What do I lose if I do not keep everything on ZOMZEY?
Protected Payments, the dispute process, the deal record, reviews and the Star tier that your completed deals build. Off the platform there is no held money, no evidence trail and nobody to decide a disagreement.
Is it against the rules not to keep everything on ZOMZEY?
Yes. Agreeing to be paid outside the platform for work arranged on it, or moving the conversation off to arrange that, breaches the Acceptable Use Policy and can cost both members their accounts.
Can I keep everything on ZOMZEY and still meet in person?
Of course. Events, in-store placements and visits happen in the real world; the agreement, the payment and the evidence stay on the deal page, and practical details for the day can be exchanged in the deal messages once the deal is funded.
What should I do if someone asks me not to keep everything on ZOMZEY?
Decline and report it. Most such requests are attempts to avoid the protections, and the member making them may be targeting others. Report a concern takes a minute and is reviewed by a person.
Does an Agency need to keep everything on ZOMZEY too?
Yes. An agency that uses the platform to find talent or Pioneers and takes the work elsewhere loses its membership, because open representation and on-platform deals are the basis of the agency model.
If you are ever unsure whether something belongs on the platform, the test is simple: if it is part of the agreement, the payment or the proof, it belongs on the deal page.
In short, keep everything on ZOMZEY because the money, the record and the reputation all depend on it, real-world delivery is unaffected, and anyone who asks you to move off is showing you a warning sign.
Related help
Further guidance: the National Cyber Security Centre’s guide to phishing scams.
