Treat unexpected requests for passwords, one-time codes, full card details, crypto, private transfers or urgent off-platform action as suspicious and verify them through the genuine ZOMZEY site.

What you need to know

• Check the browser address before signing in or entering payment information.
• ZOMZEY support does not need your password, full card number or one-time authentication code to investigate a ticket.
• Be cautious with lookalike domains, shortened links, attachments and messages claiming your account will be closed immediately unless you pay elsewhere.
• If a message appears to come from another member, verify the request in the on-platform conversation.
• If you entered credentials into a suspicious page, change the password promptly and contact support with a screenshot or link that does not expose secret credentials.