How Can We Help?
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Getting Started & Accounts
- What is ZOMZEY?
- Who is ZOMZEY for?
- How do I join ZOMZEY?
- Is ZOMZEY free to join?
- How does ZOMZEY work, step by step?
- What makes ZOMZEY different?
- Can I be more than one role?
- Why was ZOMZEY built?
- Who is behind ZOMZEY?
- Can the same audience be reached by both Influencers and Hubs?
- What does my dashboard do?
- How do I manage my profile, account details and notifications?
- How do I change my password or email?
- How do I close my account?
- What is the ZOMZEY map?
- What are the free tools like the pricing calculator?
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For Pioneers
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For Influencers
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For Hubs
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Payments & Escrow
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Trust & Safety
- How does ZOMZEY keep collaboration safe?
- Why should I keep everything on ZOMZEY?
- Can I chat before agreeing anything?
- How do reviews and ratings work?
- How do verified profiles build trust?
- How do I contact support and what evidence should I include?
- How does ZOMZEY protect my personal data and comply with UK GDPR?
- Does ZOMZEY vet the people on the platform?
- Who is responsible for tax on earnings?
- Who is responsible if the work is not good enough?
- Is ZOMZEY a party to my deal?
- How do I avoid scams, report someone or block inappropriate contact?
- What if the other person disappears or does not deliver?
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Disputes & Refunds
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ZAi
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ZBeacon
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Opportunities
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Offers & Delivery
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Fees & Membership
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The basic journey is: choose a role, create a useful profile or opportunity, agree a fit, fund the deal, complete the work, review the delivery and build a track record.
What you need to know
- A Pioneer posts an opportunity or searches for suitable Influencers and Hubs.
- Influencers and Hubs discover suitable opportunities, pitch an offer or respond to an invitation.
- Both sides discuss scope, deliverables, price, dates, usage and revisions in ZOMZEY messaging.
- The Pioneer accepts an offer and funds the agreed amount through the protected payment flow before work begins.
- The Influencer or Hub delivers through the deal record; the Pioneer approves, requests agreed revisions or raises an issue.
- Funds are released according to the live approval and review rules, and both sides can build their verified transaction history.
Important: Never begin paid work until the deal clearly shows as funded.
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